Dashboard
Platform overview
Active Clients
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Businesses on platform
Active Users
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Total softphone users
Logins (24h)
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Active today
Clients
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Clients
All businesses on the platform
| Client | Subdomain | Users | Status | Created | |
|---|---|---|---|---|---|
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| Name | Ext | DID | Status | Last Login | ||
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All Users
Every user across all clients
| Name | Client | Ext | Status | Last Login | ||
|---|---|---|---|---|---|---|
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Call Logs
All calls across the platform
| Date / Time | Caller | Destination | Duration | Status | Direction | Client | User |
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Recordings
Call recording management and policies
Total Recordings
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Across all clients
Total Duration
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Cumulative recording time
Expiring Soon
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Within 30 days
Per-Client Breakdown
| Client | Plan | Recordings | Deleted | Duration | Expiring Soon | Oldest | Newest |
|---|---|---|---|---|---|---|---|
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Recordings
| Date / Time | Client | From | To | Direction | Duration | Plan | |
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Recording Policies
Subscription plan and recording settings per client
| Client | Plan | Recording | On-Demand | Retention (days) | |
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Per-User Overrides
Override the client policy for a specific user
| User | Override Active | Recording On | Retention (days) | |
|---|---|---|---|---|
| Select a client above | ||||
Legal & Compliance
Registrations, DPA status, documents and insurance
Compliance Checklist
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Client DPA Status
Data Processing Agreement signing status per client
| Client | Signed | Date Signed | Signed By | Notes | |
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Document Library
DPA, Privacy Policy, Terms of Service
| Label | Type | Filename | Size | Uploaded | |
|---|---|---|---|---|---|
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Key Details
Pricing Plans
Standard plans and per-client overrides
Standard Plans
Edit any field and click Save — delete is blocked if clients are assigned
| Name | £/User/Mo | DDI £ | Inc. Mins | Overage p/min | Setup £ | Recording | On-Demand | Retention | Default | |
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Client Pricing
Assign a plan and optionally override individual line items per client